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VANX UNIVERSO LEARNING ACADEMY

Build knowledge.
Measure progress.
Prove completion.

Create branded learning experiences, deliver structured courses, assess knowledge, monitor engagement, and issue personalized certificates from one connected workspace.

Request Demo Explore the Platform

Built for employee training, customer education, professional development, and role-based learning programs.

TC

Monday, July 13

Learning dashboard

Demo workspace

Active employees

148

Private courses

8

Public courses

16

Total courses

24

Course activity

24 courses

Customer Service Essentials

Published · 86 learners

2h 10m

Workplace Safety Foundations

Published · 64 learners

1h 30m

Assessment result

Security Fundamentals

Passed · 8 / 10

Connected training

Everything your organization needs to create, deliver, and measure training.

One branded workspace connects structured learning, assessment, visibility, and verified completion.

Guided Learning

Guide learners through ordered course steps with visible progress, completion states, and controlled navigation.

Course Creation

Build courses, lessons, categories, assessments, and structured learning experiences in one workspace.

Scored Assessments

Create single-choice and multiple-choice quizzes with points, passing scores, and optional blocking rules.

Progress Insights

Monitor enrollment, completion, lesson activity, quiz results, time spent, and certificate eligibility.

Custom Certificates

Generate personalized completion certificates that eligible learners can download as PDF or PNG.

Workspace Branding

Customize academy logos, colors, titles, backgrounds, and certificate styles for each organization.

Built for organizations

A focused experience for every role.

Capabilities vary according to assigned role, workspace configuration, and subscription state.

Learners

  • Browse the marketplace
  • Enroll in training
  • Complete lessons and quizzes
  • Track progress
  • Download certificates

Academy Administrators

  • Create courses
  • Configure visibility
  • Review reporting
  • Customize branding
  • Configure certificates

Security Teams

Advanced role-based module
  • Register endpoints
  • Run or schedule script scans
  • Review and verify changes
  • Access audit history
  • Create Jira issues

Platform Operators

  • Search organizations
  • Enter client workspaces
  • Switch applications
  • Operate according to assigned roles

Professional learning, in context

Training belongs where your teams already operate.

Deliver learning within an organizational workspace that understands roles, access, branding, and application context.

Professional team collaborating around a laptop during a learning session

Learner journey

From course discovery to verified completion.

Learners always know where they are, what remains, and what evidence they receive at the end.

  1. 1

    Discover

    Browse available training and search by title or description.

  2. 2

    Filter

    Filter by category, catalog scope, language, and visibility.

  3. 3

    Enroll

    Review duration, learning steps, and assessment previews.

  4. 4

    Learn

    Follow ordered lessons with visible progress and clear next actions.

  5. 5

    Assess

    Complete scored single-choice or multiple-choice quizzes.

  6. 6

    Complete

    Finish required content and pass blocking assessments.

  7. 7

    Certify

    View and download a personalized completion certificate.

Course marketplace

Give every learner a clear place to discover what comes next.

A professional catalog shaped by organization, language, category, and visibility—not a public content marketplace.

Search by title or description
Customer Experience

Service Excellence Foundations

Practical communication and customer care fundamentals.

Duration
45 minutes
Enrollment
18 enrollments
Provider
Tech Comp Solutions Demo
Operations

Safe Workplace Procedures

Daily operational practices for consistent, safe work.

Duration
60 minutes
Enrollment
24 enrollments
Provider
Tech Comp Solutions Demo
Product

Product Knowledge Essentials

Core product concepts for customer-facing teams.

Duration
30 minutes
Enrollment
12 enrollments
Provider
Tech Comp Solutions Demo

Course authoring

Build structured training without leaving the platform.

Configure course settings, then add, edit, and reorder learning steps in a clear sequence.

Course Settings

Course Title
Customer Service Essentials
Slug
customer-service-essentials
Language
English
Category
Customer Experience
Duration
2 hours
Visibility
Private
Display Author
Enabled

Course Structure

  1. 1Welcome and ObjectivesContent lesson
  2. 2Understanding Customer NeedsContent lesson
  3. 3Communication TechniquesContent lesson
  4. 4Knowledge CheckBlocking quiz
  5. 5Final ReviewContent lesson
  6. 6Final AssessmentBlocking quiz

Assessments

Measure understanding, not just attendance.

Build scored checks with precise answer rules, passing thresholds, and optional progression blocks.

Passing Score

8

Maximum Score

10

Question Types

2

Blocking

Enabled

  • Single-choice and multiple-choice questions
  • Point values and correct-answer configuration
  • Blocking and non-blocking assessments
  • Passed, failed, and not-attempted reporting

Add assessment step

Customer Service Essentials

Passing score

8

Maximum score

10

Require passing score to continue

Learners must pass before moving to the next step.

Questions

Question 1

Question

Which response demonstrates active listening?

Type

Single choice

Points

2
Correct
Repeat the request and confirm understanding
Option
Interrupt and immediately propose a solution

Reporting and insights

See participation, progress, knowledge checks, and completion in detail.

Review learner, lesson, quiz, and certificate activity from connected reporting views.

TC

Monday, July 13

Learning dashboard

Demo workspace

Active employees

148

Private courses

8

Public courses

16

Total courses

24

Course activity

24 courses

Customer Service Essentials

Published · 86 learners

2h 10m

Workplace Safety Foundations

Published · 64 learners

1h 30m

Product Knowledge Path

Private · 42 learners

55m
Illustrative Learning Academy workspace. All names and values are example data created for this product preview.

Selected reporting and audit areas support exports depending on the module and report type.

Course Insights

Enrolled

128

Completed

67

In progress

44

Not started

17

Completion

52%

Eligible

63

OverviewUsersLessonsQuizzesCertificates
LearnerStatusProgressLessonsQuizTime spent
Maya ChenIn progress72%6 / 8Passed1h 14m
Andre LewisCompleted100%8 / 8Passed1h 42m
Selin KayaNot started0%0 / 8Not attempted—

Verified completion

Turn completed learning into evidence learners can keep.

Certificate eligibility reflects required course completion and passing results for configured assessments.

  • Personalized learner and course details
  • Eligibility based on required completion
  • Certificate design customization
  • PDF and PNG downloads

VANX Universo Learning Academy

Customer Service Essentials

Certificate of completion

Jordan Taylor

[email protected]

For successfully completing all required learning steps and passing the configured assessments.

Tech Comp Solutions Academy

Completed on July 13, 2026

Workspace branding

Make every academy feel unmistakably part of the organization.

Configure visual identity at workspace level while keeping the dependable VANX Universo product experience.

Academy appearance

Academy titleTech Comp Solutions
Primary color#5E22D3
Accent color#19D3DD
Certificate styleModern frame
Workspace brandingSaved

Academy title

Tech Comp Solutions Academy

Logo

academy-logo.svgChange

Primary

#5E22D3

Accent

#19D3DD
Show academy title

Live preview

TCSTech Comp
Solutions Academy
Dashboard
My Courses
Marketplace

Access and operations

Control who can learn, create, measure, and operate.

Role-aware administration supports organizational boundaries without exposing every module to every user.

Role-aware access

Experiences and controls adapt to assigned roles, workspace configuration, and subscription state.

Connected workspaces

Move between organizations, workspaces, and available VANX Universo applications from one ecosystem.

Specialized security operations

Authorized security roles can monitor endpoints and script changes, maintain audit history, and create Jira issues.

Authorized user
Role verifiedSecurity operator
Workspace accessAssigned organization
Advanced role-based moduleAuthorized security roles only

Specialized endpoint and script monitoring.

Register endpoints, run or schedule script scans, review changes, verify findings, consult audit history, and create Jira issues through a dedicated operational area.

This is a specialized operational module, not a learner feature.

VANX Universo ecosystem

Learning connected to the way your organization operates.

Switch between available organizations, workspaces, and applications according to assigned access.

VANX
UNIVERSO
CRMPOSLearning AcademyOperations

A product family, not another disconnected portal.

Learning Academy shares the VANX Universo language of roles, workspaces, organization switching, application switching, and subscription visibility.

  • English and Spanish interface resources
  • Organization and workspace switching
  • Self-service 7-day trial onboarding
  • Access shaped by roles and subscription state
Start 7-Day Trial

Bring learning into your Universo

Create training people can follow—and completion your organization can verify.

See how Learning Academy can support structured courses, knowledge checks, reporting, certificates, and role-based operations.

Start 7-Day Trial Request Demo